When a crew hits something unexpected underground, like rock, tree roots, old concrete, or a buried line, Empire Fence handles it, where practical,...
Planning & Purchasing Questions & Answers
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Planning a fence project covers estimates, scheduling, site prep, and what to expect from start to finish. Empire Fence guides homeowners across Tulsa and northeast Oklahoma through each step, and the questions below explain how our estimates, timelines, and installation process work. Browse the answers to know what to expect before, during, and after your project.
How Far in Advance Should I Schedule My Fence Installation?
It is best to plan ahead, especially in the busy spring and summer. Lead times shift with the season, and booking early secures both your spot on...
Is Fence Removal Priced Separately from Installation?
Yes. Empire Fence prices removal of your old fence as its own line on the estimate, separate from the new installation, so you can see exactly what...
What Does Your Quality Control Inspection Include?
Every Empire Fence install passes a 31-point quality inspection before we call it done, and only then does it earn our Gold Seal Certificate of...
What Happens If There’s a Delay in Project Completion?
If something delays your fence, like weather or an unexpected obstacle, Empire Fence keeps you informed and gets the project back on track quickly....
Can I See a Detailed Breakdown of Materials Versus Labor?
Empire Fence quotes each line of your estimate as one installed price rather than splitting it into separate material and labor charges. So while we...
Can Empire Fence Build a Custom Fence Design?
Yes. Empire Fence designs and builds custom fences and gates to fit your property, your style, and your goals. After 70 years of building across...
Can I Get an Onsite Fence Estimate After Hours?
Yes. Empire Fence may be able to offer evening or Saturday estimate appointments to fit busy schedules, so you may not have to take time off work to...
Can You Match or Extend an Existing Fence?
Yes. Empire Fence can match the style and height of an existing fence and extend it, or tie a new section into what you already have. We do this...
Can You Reuse Materials from My Old Fence?
In most cases, we build with new materials rather than reusing parts of an old fence. We serve homeowners across Tulsa and northeast Oklahoma, and...
Do You Adjust Gates and Lubricate Hinges?
Yes. Empire Fence hangs and adjusts every gate as part of the install, so it swings true, clears the ground, and latches on its own before we call...
Do You Need to Be Home During Fence Installation?
No, you do not need to be home during your fence installation. Our crew works from the approved drawing and paperwork from your estimate, and they...
Do You Offer an Online Fence Price Estimator?
Yes. Empire Fence offers an online instant-quote tool that gives you a quick price estimate any time, day or night, without waiting for an...
Do You Remove and Haul Away the Old Fence?
Yes. Empire Fence removes and hauls away your old fence as part of the project, so you do not have to deal with the tear-out yourself. We handle...
Does Empire Fence Call Before Digging?
Yes. Before our crew sets a single post, Empire Fence requests public utility locates through Oklahoma One-Call so the buried public lines are...
Does Empire Fence Offer Free Estimates?
Yes. Empire Fence offers free estimates with no obligation for homeowners across Tulsa and northeast Oklahoma. You can start with a quick instant...
Does Empire Fence Offer Staining Services?
Empire Fence offers staining as part of a new fence build, rather than as a standalone service. If you want your new cedar fence stained, just ask...
How Do You Ensure Accurate Panel Spacing During Installation?
Empire Fence keeps panel and picket spacing accurate by measuring carefully, working to a consistent layout, and checking the result before we...
How Do You Handle Customer Concerns During Installation?
Empire Fence handles concerns during installation the simple way: you have a single point of contact and a clearly approved plan, so anything that...
What Is Empire Fence’s Typical Response Time?
Empire Fence is quick to respond. We typically reach out within a few days of your request, and after an on-site visit your itemized estimate is...
What Is Included in an Empire Fence Estimate?
An Empire Fence estimate is an itemized, line-by-line quote built from an on-site measurement, so you see exactly what you are paying for before any...
Will I Have a Single Point of Contact with Empire Fence?
Rather than relying on a single person, Empire Fence uses a dedicated team approach. Your consultant guides you through the estimate, our Scheduling...
Which Side of the Fence Should Face the Neighbor?
The finished, smooth side of a fence traditionally faces out toward your neighbor and the street, while the framed side with the rails and posts...
Who Pays for a Fence Between Neighbors?
In most cases, the neighbor who hires the contractor pays for the fence, unless both neighbors agree, ideally in writing, to share the cost. Empire...